Description
The ‘Fleet Service Subscription’ includes:
24/7 phone based technical product support (first line and second line) : +44 7903 699807
24/7 proactive device monitoring
UK based support centre
Site visits, where required, for in track support
Minor repairs, including consumable parts (contact points, bypass clamps and locking pins ONLY)
Maintenance and inspection (initially once every 2 years, moving to once every 4 years)
Functional tests
Small mechanical modifications
Hardware and Software updates
Calibration/initialisation of the ZKL 3000 RC
Unlimited Replacement of (unless broken by mis-use):
Contact Points
Bypass Clamps
Locking pins
